Privacy Policy

1. Introduction

AIsee ("we," "our," or "us") provides media monitoring and open source intelligence tools. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Services:

• Account Information: Name, email address, username, password, company name, job title, and phone number
• Billing Information: Payment card details, billing address, and transaction history (processed securely through third-party payment processors)
• Profile Information: Communication preferences, notification settings, and user preferences
• Content and Communications: Information you submit through our platform, including search queries, saved monitoring parameters, reports you generate, and messages you send to our support team
• Feedback and Surveys: Responses to surveys, feedback forms, and product reviews

2.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information:

• Usage Data: Features accessed, pages viewed, time spent on pages, search queries, click patterns, and interaction with our Services
• Device Information: IP address, browser type and version, device type, operating system, unique device identifiers, and mobile network information
• Log Data: Access times, error logs, referring URLs, and other diagnostic data
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 9 for more details.

2.3 Information from Third Parties

We may receive information about you from third-party sources:

• Social Media Platforms: If you choose to link your account with social media services
• Business Partners: Information from our partners who help us provide or improve our Services
• Publicly Available Sources: Data from public databases, media sources, and other open source intelligence sources that our platform is designed to monitor
• Authentication Services: Information from single sign-on services if you choose to use them

2.4 Sensitive Information

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless you voluntarily provide it. If you include such information in content you submit, you consent to our processing of that information in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery and Management

• Provide, operate, and maintain our Services
• Create and manage your account
• Process transactions and send transaction confirmations
• Authenticate users and prevent unauthorized access
• Provide customer support and respond to inquiries

3.2 Service Improvement and Development

• Analyze usage patterns to improve user experience
• Develop new features and functionality
• Conduct research and analytics
• Test and monitor the performance of our Services
• Troubleshoot technical issues

3.3 Communication

• Send service-related announcements and updates
• Provide technical notices, security alerts, and support messages
• Send newsletters and marketing communications (with your consent where required)
• Respond to your questions, comments, and requests
• Request feedback and conduct surveys

3.4 Legal and Security Purposes

• Enforce our Terms of Service and other policies
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of AIsee, our users, and the public
• Detect, investigate, and prevent security incidents

3.5 Business Operations

• Conduct internal business operations and record-keeping
• Perform accounting, auditing, and billing activities
• Plan and execute business transactions such as mergers or acquisitions

4. Legal Bases for Processing (EEA, UK, and Switzerland)

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you and provide the Services you requested
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our Services, preventing fraud, and ensuring security
• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Customer support and communication platforms
• Analytics and data analysis services
• Marketing and advertising partners
• Security and fraud prevention services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5.3 Legal Requirements and Protection

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect our rights, property, or safety, or that of our users or the public
• Detect, prevent, or investigate fraud, security breaches, or illegal activities

5.4 With Your Consent

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

5.5 Aggregated or De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.

6. Data Security

We implement comprehensive technical, administrative, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data is encrypted in transit using TLS/SSL protocols and at rest using industry-standard encryption
• Access Controls: Strict access controls limit employee access to personal data on a need-to-know basis
• Authentication: Multi-factor authentication and strong password requirements
• Security Monitoring: Continuous monitoring for security threats and vulnerabilities
• Regular Assessments: Periodic security audits, penetration testing, and vulnerability assessments
• Incident Response: Comprehensive incident response procedures to address potential breaches

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Retention Criteria

Our retention periods are based on:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal, regulatory, tax, or accounting requirements
• Our legitimate business interests

7.2 Specific Retention Periods

• Account Information: Retained for the duration of your account plus a reasonable period thereafter for legal and business purposes
• Transaction Records: Retained for at least 7 years to comply with financial regulations
• Usage Data: Typically retained for 24-36 months unless needed for longer periods for analytics or legal purposes
• Marketing Data: Retained until you withdraw consent or we determine it is no longer necessary

7.3 Deletion

After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion by contacting us (see Section 14).

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

• Right to Access: Request confirmation of whether we process your personal data and obtain a copy of it
• Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller

8.2 Correction and Deletion

• Right to Correction: Request correction of inaccurate or incomplete personal data
• Right to Deletion: Request deletion of your personal data in certain circumstances (also known as "right to be forgotten")

8.3 Processing Restrictions

• Right to Restrict Processing: Request that we limit how we use your personal data
• Right to Object: Object to our processing of your personal data based on legitimate interests or for direct marketing purposes

8.4 Withdrawal of Consent

If we process your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

8.5 Exercising Your Rights

To exercise these rights, please contact us using the information in Section 14. We will respond to your request within the timeframe required by applicable law (typically within 30 days). We may need to verify your identity before processing your request.

8.6 Right to Lodge a Complaint

If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local supervisory authority if you believe we have violated applicable data protection laws.

9. Cookies and Tracking Technologies

9.1 What We Use

We use cookies, web beacons, pixels, and similar technologies to collect information about your use of our Services. These technologies help us:

• Remember your preferences and settings
• Authenticate your account and maintain security
• Analyze usage and improve our Services
• Deliver relevant content and advertisements
• Measure the effectiveness of our marketing campaigns

9.2 Types of Cookies

• Essential Cookies: Necessary for the Services to function properly
• Performance Cookies: Collect information about how you use our Services
• Functionality Cookies: Remember your preferences and personalize your experience
• Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

9.3 Your Choices

Most web browsers allow you to control cookies through their settings. You can typically:

• View and delete cookies
• Block third-party cookies
• Block all cookies (though this may affect functionality)
• Receive notifications when cookies are set

For more information about managing cookies, visit www.allaboutcookies.org.

10. International Data Transfers

AIsee operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence, including other jurisdictions where our service providers operate.

10.1 Safeguards

When we transfer personal data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses: We use EU Standard Contractual Clauses approved by the European Commission
• Adequacy Decisions: We transfer data to countries with adequacy decisions from relevant authorities
• Other Mechanisms: We may use other legally approved transfer mechanisms as appropriate

10.2 EEA, UK, and Switzerland Transfers

For data transferred from the EEA, UK, or Switzerland, we ensure compliance with applicable data protection laws, including GDPR and UK GDPR.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice on our Services

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: office@adbtech.ai

Mailing Address:
AIsee Privacy Team
Amba House, 15 College Road, Harrow, England, HA1 1BA.

Data Protection Officer (if applicable):
For EEA, UK, or Switzerland inquiries: office@adbtech.ai

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

15. Additional Information for Specific Jurisdictions

15.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

We do not sell personal information in the traditional sense. We may share information with advertising partners in ways that could be considered "sharing" under CCPA. You can opt out by contacting us.

To exercise your rights, contact us at office@adbtech.ai or call our toll-free number (if applicable). We will verify your identity before processing requests.

15.2 EEA, UK, and Switzerland Residents (GDPR)

The rights and protections described in Sections 8 and 10 apply to you. Our legal basis for processing and data protection measures comply with GDPR and UK GDPR requirements.

15.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about compliance in your jurisdiction, please contact us.

By using AIsee's Services, you acknowledge that you have read and understood this Privacy Policy.