Terms of Service

1. Acceptance of Terms

Welcome to AIsee. These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you ("you," "your," or "User") and ADB Technology ("AIsee," "we," "our," or "us") governing your access to and use of AIsee's media monitoring and open source intelligence platform, website, applications, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization. In that event, "you" and "your" refer to that organization.

2. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on our website with a new "Last Updated" date
• Sending email notification to the address associated with your account
• Displaying a prominent notice within the Services

Material changes will take effect 30 days after we provide notice, except for changes required by law, which may take effect immediately. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. If you do not agree to modified Terms, you must stop using the Services and may terminate your account as described in Section 15.

3. Eligibility and Account Registration

3.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the Services under applicable laws
• Not have been previously suspended or banned from the Services

3.2 Account Registration

To access certain features of the Services, you must create an account by providing:

• Accurate, current, and complete information
• A valid email address
• A secure password
• Company information (for business accounts)
• Payment information (for paid subscriptions)

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately at office@adbtech.ai of any unauthorized access or security breach
• Ensuring that your account information remains accurate and up to date

You agree not to:

• Share your account credentials with others
• Create multiple accounts for deceptive purposes
• Use another person's account without permission
• Create an account using false or misleading information

We reserve the right to suspend or terminate accounts that violate these requirements.

3.4 Account Types

We offer different account types (individual, team, enterprise) with varying features and limitations. Your access to specific features depends on your subscription plan.

4. Description of Services

AIsee provides a comprehensive media monitoring and open source intelligence platform that enables users to:

• Monitor, track, and analyze content from various media sources including social media platforms, news outlets, blogs, forums, and other publicly available content
• Receive real-time alerts and notifications about relevant content
• Generate reports, analytics, and insights from collected data
• Collaborate with team members and share findings
• Access historical data and trend analysis
• Export and integrate data with other tools and platforms

4.1 Service Availability

We strive to provide reliable and continuous access to our Services, but we do not guarantee that:

• The Services will be uninterrupted, timely, secure, or error-free
• Any defects or errors will be corrected
• The Services will be free from viruses or harmful components
• The results obtained from using the Services will be accurate or reliable

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Services at any time
• Impose limits on certain features or restrict access to parts of the Services
• Perform scheduled and emergency maintenance with or without notice

4.2 Beta Features

We may offer beta, pilot, or experimental features ("Beta Features"). Beta Features are provided "as is" and may contain bugs or errors. We may discontinue Beta Features at any time without notice. Your feedback on Beta Features may be used to improve the Services without compensation to you.

5. Subscription Plans and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing. Current plan details are available on our website. We reserve the right to modify plans, features, and pricing at any time.

5.2 Billing and Payment

• Billing Cycle: Subscription fees are billed in advance on a recurring basis (monthly, annually, or as otherwise specified)
• Payment Method: You must provide valid payment information and authorize us to charge your payment method
• Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date
• Price Changes: We will provide at least 30 days' notice of subscription price increases
• Currency: All fees are stated in US Dollars (USD) unless otherwise specified
• Taxes: Fees are exclusive of applicable taxes, which you are responsible for paying

5.3 Free Trials

We may offer free trial periods for certain subscription plans. Free trials:

• Are available only to new users (one per user/organization)
• Automatically convert to paid subscriptions unless canceled before the trial ends
• May have reduced features or usage limits
• Cannot be combined with other promotions unless explicitly stated

5.4 Refunds and Cancellations

• Cancellation: You may cancel your subscription at any time through your account settings or by contacting support
• Effect of Cancellation: Upon cancellation, you will retain access until the end of your current billing period
• Refunds: Subscription fees are generally non-refundable except:
  • As required by applicable law
  • At our sole discretion for extenuating circumstances
  • Within 14 days of initial purchase (for first-time annual subscriptions)
• No Partial Refunds: We do not provide prorated refunds for partial billing periods

5.5 Late Payment and Suspension

If payment fails:

• We will attempt to charge your payment method again
• We may suspend your access to the Services until payment is received
• You remain responsible for all unpaid fees
• We may charge interest on overdue amounts at 1.5% per month or the maximum allowed by law

5.6 Enterprise Plans

Enterprise plans may have custom terms negotiated in a separate written agreement. In case of conflict between these Terms and an enterprise agreement, the enterprise agreement prevails.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services:

• In compliance with all applicable local, national, and international laws and regulations
• In a manner consistent with professional and ethical standards
• For legitimate business intelligence, research, and monitoring purposes

6.2 Prohibited Activities

You agree NOT to:

Illegal Activities:

• Use the Services for any illegal, fraudulent, or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Engage in or promote illegal activities, including money laundering or terrorism financing

Misuse of Services:

• Access or monitor data or content without authorization
• Scrape, harvest, or collect information about users without their consent
• Reverse engineer, decompile, or disassemble any aspect of the Services
• Attempt to circumvent usage limits, access controls, or security measures
• Use automated systems (bots, scrapers) except as explicitly authorized by APIs
• Resell, sublicense, or redistribute the Services without our written permission

Harmful Conduct:

• Transmit viruses, malware, or any harmful code
• Engage in denial-of-service attacks or interfere with the Services' operation
• Attempt to gain unauthorized access to our systems, networks, or user accounts
• Probe, scan, or test vulnerabilities of our systems without authorization

Content and Intellectual Property Violations:

• Infringe upon intellectual property rights of others
• Use the Services to stalk, harass, threaten, or intimidate others
• Distribute spam, unsolicited communications, or misleading information
• Impersonate any person or entity or misrepresent your affiliation

Data Protection Violations:

• Use the Services to violate privacy rights or data protection laws
• Monitor individuals without proper legal basis or consent
• Collect, store, or process personal data in violation of applicable laws

6.3 Enforcement

We reserve the right to investigate violations of these Terms and take appropriate action, including:

• Warning users about violations
• Suspending or terminating accounts
• Removing content or data
• Reporting illegal activities to law enforcement
• Taking legal action to enforce these Terms

We are not obligated to monitor use of the Services but may do so and may remove or disable access to content or accounts at our sole discretion.

6.4 Reporting Violations

If you become aware of any violation of these Terms, please report it to office@adbtech.ai.

7. Intellectual Property Rights

7.1 AIsee's Intellectual Property

The Services and all content, features, functionality, software, technology, and materials provided through the Services (excluding User Content) are owned by AIsee, our licensors, or other providers and are protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Trade secret laws
• Other intellectual property laws in the United States and internationally

This includes but is not limited to:

• The AIsee name, logo, and branding
• Software code, algorithms, and architecture
• User interface design and layout
• Documentation and training materials
• Data models and analytical methods

7.2 Limited License to Use Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Access and use the Services for your internal business purposes
• Download and use our mobile applications on devices you own or control
• Access reports and data generated through the Services

This license does not permit you to:

• Modify, copy, or create derivative works of the Services
• Distribute, sell, lease, or sublicense the Services
• Remove or alter any proprietary notices
• Use the Services to develop competing products

7.3 User Content

"User Content" means any content, data, information, or materials you submit, upload, or create through the Services, including:

• Search queries and monitoring parameters
• Saved reports and analytics
• Comments, notes, and annotations
• Custom dashboards and configurations

You retain all ownership rights in your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

• Use, copy, store, and process your User Content to provide the Services
• Display your User Content back to you and authorized users on your account
• Create derivative works for purposes of providing analytics and insights
• Make backups and technical copies necessary for the Services' operation

This license terminates when you delete User Content or close your account, except where:

• User Content has been shared with other users
• Backups require additional time for deletion (up to 90 days)
• We are required to retain data by law

7.4 Feedback

If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use that Feedback without compensation or attribution. We may incorporate Feedback into the Services without any obligation to you.

7.5 Third-Party Content

The Services may display or provide access to content from third-party sources ("Third-Party Content"). We do not control, endorse, or assume responsibility for Third-Party Content. You understand that:

• Third-Party Content is the responsibility of the party that makes it available
• We do not guarantee the accuracy, completeness, or legality of Third-Party Content
• Your use of Third-Party Content is at your own risk
• Third-Party Content may be subject to separate terms and licenses

8. Monitoring and Collected Data

8.1 Nature of Monitored Data

The Services monitor and collect publicly available information from various sources. You acknowledge that:

• Monitored data comes from public and open sources
• We do not verify the accuracy of all collected data
• Data may contain errors, omissions, or be out of date
• Data availability depends on third-party sources over which we have no control

8.2 Your Responsibilities

When using data collected through the Services, you are responsible for:

• Verifying the accuracy and legality of data before relying on it
• Ensuring your use complies with applicable laws, including data protection and privacy laws
• Obtaining necessary consents or legal bases for processing personal data
• Not using data in ways that violate rights of data subjects
• Complying with platform-specific terms of service for monitored sources

8.3 Data Protection Compliance

If you process personal data through the Services, you agree to:

• Comply with all applicable data protection laws (GDPR, CCPA, etc.)
• Act as an independent data controller with respect to such data
• Provide necessary notices and obtain required consents
• Implement appropriate security measures
• Honor data subject rights requests

We act as a data processor when processing personal data on your behalf. A Data Processing Addendum (DPA) is available upon request for customers subject to GDPR or similar regulations.

8.4 Export and Retention Controls

You may export data from the Services subject to:

• Usage limits based on your subscription plan
• Technical limitations and rate limits
• Compliance with these Terms and applicable laws

When you delete data from the Services, we will delete it from active systems within a reasonable timeframe, subject to backup retention periods (up to 90 days).

9. Privacy and Data Security

9.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and protect your information. By using the Services, you consent to our data practices as described in the Privacy Policy.

9.2 Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. You acknowledge that:

• Internet transmission and electronic storage carry inherent risks
• We cannot guarantee absolute security
• You use the Services at your own risk
• You are responsible for maintaining the security of your account

9.3 Data Breach Notification

In the event of a data breach that affects your account, we will notify you in accordance with applicable laws and our internal security procedures.

10. Third-Party Services and Links

10.1 Third-Party Integrations

The Services may integrate with third-party services (e.g., social media platforms, analytics tools, CRM systems). Your use of third-party integrations:

• Is subject to the third party's terms of service and privacy policy
• May require you to grant us access to your third-party accounts
• May be discontinued if the third party changes or terminates their services
• Is at your own risk

10.2 Third-Party Links

The Services may contain links to third-party websites or services. We do not control and are not responsible for:

• The content, privacy practices, or terms of third-party sites
• Any transactions between you and third parties
• The security of third-party sites

Clicking on third-party links is at your own risk.

11. Disclaimers and Warranties

11.1 "AS IS" and "AS AVAILABLE" Basis

To the maximum extent permitted by applicable law, the services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

11.2 No Warranties

We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of data
• Warranties that defects will be corrected
• Warranties regarding the results obtained from using the services

11.3 No Professional Advice

The Services provide information and tools but do not constitute:

• Legal, financial, investment, or professional advice
• A substitute for professional judgment or expertise
• Recommendations or endorsements of any particular course of action

You should consult qualified professionals before making decisions based on information obtained through the Services.

11.4 Jurisdictional Limitations

Some jurisdictions do not allow disclaimers of implied warranties. In such jurisdictions, the above disclaimers may not apply to you, and you may have additional rights.

12. Limitation of Liability

12.1 Exclusion of Damages

To the maximum extent permitted by applicable law, in no event shall AIsee, its affiliates, officers, directors, employees, agents, licensors, or service providers be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Loss of use or goodwill
• Business interruption
• Cost of substitute services

Whether arising from:

• Contract, tort (including negligence), strict liability, or any other legal theory
• Your use or inability to use the services
• Unauthorized access to or alteration of your data
• Third-party content or conduct
• Any other matter relating to the services

Even if we have been advised of the possibility of such damages.

12.2 Cap on Liability

To the maximum extent permitted by law, our total liability to you for all claims arising from or related to these terms or the services shall not exceed the greater of: (1) the amount you paid us in the 12 months preceding the claim, or (2) US$100.

12.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers of warranty and limitations of liability set forth herein, and that the same form an essential basis of the bargain between you and us.

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless AIsee, ADB Technology, and our affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any law, regulation, or third-party rights
• Your User Content or any content you submit
• Your monitoring or collection of data through the Services
• Your processing of personal data obtained through the Services
• Any claim that your use of the Services caused harm to a third party

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

This indemnification obligation will survive termination of these Terms and your use of the Services.

14. Term and Termination

14.1 Term

These Terms commence when you first access or use the Services and continue until terminated as described below.

14.2 Termination by You

You may terminate these Terms at any time by:

• Canceling your subscription through account settings
• Contacting our support team at office@adbtech.ai
• Ceasing all use of the Services and deleting your account

Termination takes effect at the end of your current billing period unless you delete your account immediately.

14.3 Termination by Us

We may suspend or terminate your account and access to the Services immediately, with or without notice, for any reason, including:

• Breach of these Terms
• Non-payment of fees
• Fraudulent, illegal, or harmful activity
• At our discretion to protect our interests or other users
• Extended period of inactivity
• Upon request by law enforcement or government authorities
• If we discontinue the Services

14.4 Effect of Termination

Upon termination:

• Your right to access and use the Services immediately ceases
• We may delete your account and User Content within 30 days
• You remain responsible for all fees incurred before termination
• No refunds will be provided except as required by law
• Sections that by their nature should survive will continue to apply

14.5 Data Retrieval

You are responsible for exporting any User Content you wish to retain before termination. After account deletion, we may not be able to recover your data.

14.6 Survival

The following sections survive termination: Intellectual Property Rights, User Content licenses granted to us, Payment obligations, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at office@adbtech.ai to attempt to resolve the matter informally. We will attempt to resolve disputes in good faith within 30 days.

15.2 Governing Law

These Terms and any disputes arising from or relating to them or the Services shall be governed by and construed in accordance with the laws of the United Arab Emirates and the DIFC (Dubai International Financial Centre), without regard to conflict of law principles.

15.3 Jurisdiction and Venue

Subject to the arbitration provisions below, you agree that any legal action or proceeding arising from or relating to these Terms or the Services shall be brought exclusively in the courts of Dubai, United Arab Emirates, and you consent to the personal jurisdiction of such courts.

15.4 Arbitration (if applicable)

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by [Arbitration Institution] in accordance with its arbitration rules.

• Arbitration shall be conducted in Dubai, UAE
• The language of arbitration shall be English
• The arbitrator's decision shall be final and binding
• Each party shall bear its own costs unless the arbitrator decides otherwise

15.5 Class Action Waiver

To the extent permitted by law, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims or engage in any class arbitration.

15.6 Exceptions

Nothing in this section shall prevent either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or confidential information.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Services, constitute the entire agreement between you and AIsee regarding the Services and supersede all prior agreements and understandings.

16.2 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

16.4 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

16.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.6 Export Compliance

The Services may be subject to export control and sanctions laws. You agree to comply with all applicable export and import control laws and regulations, including those of the United States and the United Arab Emirates. You represent that you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions.

16.7 Government Use

If you are a government entity, the Services are "commercial items" as that term is defined in applicable procurement regulations. Use by government entities is subject to these Terms.

16.8 Relationship of Parties

These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and AIsee. You have no authority to bind AIsee in any manner whatsoever.

16.9 Notices

We may provide notices to you via:

• Email to the address associated with your account
• Posting on our website or within the Services
• Any other method permitted by law

Notices to us must be sent to:

AIsee Legal & Privacy Team
ADB Technology
DSO IFZA, IFZA Properties
Dubai, United Arab Emirates
Email: office@adbtech.ai

Notices are deemed received when sent via email or when posted on our website.

16.10 Language

These Terms are prepared in English. If translated versions are provided, the English version shall prevail in case of any inconsistency or dispute.

16.11 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

17. Accessibility

We are committed to making our Services accessible to all users. If you have difficulty accessing any part of the Services due to a disability, please contact us at office@adbtech.ai, and we will work with you to provide the information or functionality you need.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us:

AIsee Legal & Privacy Team
ADB Technology
DSO IFZA, IFZA Properties
Dubai, United Arab Emirates
Email: office@adbtech.ai
Support: For technical support and account inquiries, please visit our support center or email support@adbtech.ai

By using AIsee's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing AIsee.